Tuesday, July 31, 2012

New Office Signs




We're official! New signs were installed  today at our relocated office in Hanover, MD. Stop by and visit us to see our new location!

Monday, July 30, 2012

We're Open!

ACM's office is open for business at our new location,
7484 Candlewood Road, Suite H, Hanover, Maryland 21076.
The phone number, extensions and email addresses will remain the same. The new fax number will be provided as soon as possible. Thank you to everyone for your hard work and understanding during our office move!

Thursday, July 26, 2012

Office Closed Friday, July 27, 2012

ACM's Columbia office will be closed Friday, July 27, 2012 in order for our relocation to 7484 Candlewood Road, Suite H, Hanover, Maryland 21076. We will reopen Monday, July 30, 2012 at 9:00 a.m. at our new location. Should you have an emergency, please call (410) 997-7767 and follow the prompts for emergency services. Thank you for your patience and understanding during this time!

Wednesday, July 25, 2012

ACM Begins Using Android Tablet




ACM is going Android! In addition to providing an iPad to a member of the Community Management team, ACM Property Manager, Troy Painter, has been using the Android Asus Transformer tablet in the field. The Property Management Department, developed specifically to focus on the physical maintenance of a property, giving the Community Manager more time to focus on governance issues, conducts quarterly walk-throughs of all ACM associations.

Late last week, Troy visited The Gatherings at Lyndwood in Elkridge for the scheduled quarterly walk through. During this property visit, Troy used the Android Asus to take photographs, create any necessary maintenance work orders directly online using ACM's management website SenEarthCo, and completed the quarterly walk through check list to be provided to the Board of Directors in the next monthly management report. The use of tablets in the field streamlines the management process and allows ACM to provide extremely efficient services to our clients.

SenEarthCo, the online management system used by ACM, recently rolled out apps for Android devices, the iPad and the iPhone. Our Community and Property Managers are excited to begin using this app while on-site! ACM is also continuing to research other app options to be used by our employees to provide the most advanced management services to associations.


Tuesday, July 24, 2012

New Management App

ACM's online management tool, SenEarthCo, has launched an app for the iPad and iPhone! Our Community and Property Managers will be able to use this app while conducting property visits to update association information instantly! To read more about the app, please click the following link : http://www.senearthco.com/senearthcosource/index.html.

Monday, July 23, 2012

More Office Construction Pictures!

Construction on ACM's new office is coming down to the wire! To see the latest pictures of the progress, visit us at www.facebook.com/AmericanCommunityManagement. Construction will be wrapping up by the end of the week for our move, scheduled for Friday, July 27 and Saturday, July 28. Please keep checking back for the most recent updates.

Friday, July 20, 2012

Office Move Update

ACM's official office move date has changed to July 27, 2012. Our offices will be closed to the public that day. Our goal is to be fully functional by Monday, July 30, 2012 at 9:00 a.m. During the move on Friday, our servers and systems will be down temporarily. Homeowners will have access to the website, www.acmhome.com, however they will not be able to view their personal accounts during this time. Payments will still be able to be processed. If there is an emergency, we ask you call (410) 997-7767 and follow the prompts for emergency services. Thank you to everyone for your patience and understanding during our move!

Friday, July 13, 2012

Construction is Under Way!

Construction on ACM's new office location has begun! Check out our Facebook page, www.facebook.com/AmericanCommunityManagement, to see pictures of our new office, 7484 Candlewood Road, Hanover, Maryland.

Tuesday, July 10, 2012

ACM Office Move Update

ACM's office move is scheduled for July 26-27, 2012. Our office will be closed to the public Thursday, July 26, 2012 and Friday, July 27, 2012. We are hoping to be semi operational sometime on the 27th.  Our goal is to be up and running 100% on Monday, July 30, 2012. Employees will have limited access to both voice-mails and emails during this time. In case of an emergency, please call (410) 997-7767 and follow the prompts for emergency services. We appreciate your patience and understanding during the office move!

Tuesday, July 3, 2012

ACM Offices Closed July 4, 2012


ACM offices will be closed Wednesday, July 4, 2012 in observance of the holiday. Should you have an emergency, please call (410) 997-7767 and follow the prompts for emergency services. We wish everyone a safe and happy 4th of July!

ACM Columbia Office Power is Restored!

The power has been restored to ACM's Columbia office. Thank you to everyone for your patience and understanding during this time.

Monday, July 2, 2012

ACM Office Power Outage Update

BGE now expects to have power restored to ACM's Columbia office by Tuesday, July 3, 2012 by the early afternoon. Please keep checking for the most recent updates. We apologize for the inconvenience!

ACM Office Power Outage

Due to the severe storms Friday evening, ACM's Columbia office is still without power. Our phone system is operational and employees have access to both voice-mails and emails. You may experience problems accessing your account statement, however, you will be able to make payments online. For emergencies, please call (410) 997-7767 and follow the prompts for emergency services. Both Community and Property Managers are conducting property visits today to check for storm damage. We anticipate power to be back on by Monday evening. Any updates will be posted. We appreciate your understanding and patience.