Thursday, April 30, 2015

Regional Community Administrative Manager Announcement

American Community Management, Inc. (ACM), a Maryland-based leader in the community administrative management industry, proudly announces the naming of three Regional Community Administrative Managers, Carol Allen, Sheri Courtock and Charlene Pindell. Our unique approach to community administrative management will allow these experienced managers to better train and supervise our community administrative management staff and take a more active role in assigned geographical areas.  We want to improve our level of supervision and develop a greater involvement in local issues that impact our clients. Our experienced Regional Managers have a keen understanding of the community governing process which will be beneficial to both our staff and clients.
Carol Allen

Carol has been assisting community Boards in the management of their communities since April of 1998, and has been with ACM since its inception in 2001. She has earned her Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) Certifications, and is a member of the Community Associations Institute.  
Prior to being named Regional Manager, Carol was promoted to Senior Community/Portfolio Manager in 2009. Throughout this advancement, she has continued to provide support to the governing bodies of 10-14 communities, the majority of these being located in our Montgomery County portfolio. She has consistently demonstrated her leadership capabilities, providing supervision and direction to ACM’s team of Community Administrative Managers during ACM’s transition to a region-based team-driven Community Management structure.  Carol has proven her ability to meet tight deadlines and adjust to constantly changing priorities in a client driven environment.
Sheri Courtock


Sheri began her career in community administrative management in 1999, as an Administrative Assistant, an ambitious team member of a training/advancement program dedicated to elevating hardworking employees.  Throughout her 16 years in the community management industry, Sheri, a senior community manager, has continually advanced and increased her skills.  Since ACM’s inception in 2001, Sheri has managed many of the communities in our Howard County portfolio, repeatedly proving her solid work ethic and high standard of performance. Her excellence in service has resulted in referrals from a number of community Board members, which has helped grow ACM’s client base.
A member of the Community Associations Institute, Sheri has earned the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations. Sheri is working toward obtaining the Professional Community Association Manager (PCAM) title in 2015.

Charlene Pindell


Charlene, a Baltimore native, has managed many of the communities in our Baltimore portfolio since ACM’s inception in 2001. She has more than 18 years of experience in all phases of community and property management.  Her very diverse portfolio has also included construction and rehabilitation projects involving detailed oversight. Charlene’s collaboration and influence with community members, association Board members and local officials has been an asset to ACM’s clients.

Previously serving ACM as Senior Community Manager, Charlene is a member of the Community Associations Institute and currently holds the designations of Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS).

Wednesday, April 1, 2015

Gary Bopp Named Senior Property Manager


ACM proudly announces the promotion of Gary Bopp to Senior Property Manager!  Gary joined ACM two years ago, bringing 25 years of construction and real estate development experience with him.  His wealth of knowledge and solid background have been a great asset to ACM.  In his new Senior position, he brings added benefit to ACM’s team with increased capacity to lend specialized knowledge.  Gary spends each day in constant motion, hard at work handling the myriad of Facility/Property Management-related questions and concerns of ACM’s growing portfolio, which currently totals 216 associations.  This often takes Gary on-site for assessment and evaluation.  Getting him to stop long enough for a photo op was a challenge, so we caught him in action!

Please join us in congratulating Gary!

ACM Welcomes New Association in April

ACM is excited to welcome a new association starting services with us this month! The Village at Waugh Chapel South Condominium, located in Gambrills, MD, is joining our client portfolio. We are looking forward to working with the homeowners and the Board of Directors in the management of their community!