Wednesday, November 23, 2016

Welcome to ACM’s New Hires!

American Community Management (ACM) would like to extend a warm welcome to our three newest Community Association Managers, Stephen Clark, Sheri Swaim and Kymberly Hariston! All three joined us this month and bring diverse skillsets to the ACM team.

Stephen Clark joins us with an extensive background in the fields of real estate, leasing consultancy, architectural administration and community and property management. He has long been active in these fields in the Prince George’s County region and will be an asset to ACM’s communities in this area.

Sheri Swaim has earned her Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) certifications from the Community Associations Institute (CAI), which demonstrate proficiency in the field of community association management. She has a strong background in the management of large housing cooperatives and other demanding community associations.

Kymberly Hairston joins us with more than a decade of experience in accounting, budgeting and financial services. She has served most recently as the Treasurer on the Board of her own homeowners association, giving her an intimate knowledge of the complex issues facing ACM's clients. She will work as the primary point of contact for all financial matters in many of our communities.

We are thrilled to have Stephen, Sheri and Kymberly on the ACM team and look forward to introducing them to the Board members and homeowners of the communities that they will be working with. Welcome, new hires!

Wednesday, November 16, 2016

Congratulations, Dorothy and Ron!

It is with regret but warm wishes that we announce the retirements of two valued team members at American Community Management (ACM). Effective November 2016, Community Managers Dorothy Roberts and Ron Rims will both be retiring from ACM after decades of dedicated service. Dorothy leaves us after 14 years and Ron leaves us after 18 years with the company, and we wish to extend our sincerest thanks and warm regards to them both.

Dorothy and Ron joined ACM at the company’s founding, and have been with us ever since. Many of us at ACM have worked alongside Dorothy and Ron for the entirety of their employment here and feel privileged to call them friends and colleagues. We wish them all the best in their future endeavors.

Dorothy and Ron had established excellent track records with the Board members and homeowners in the community associations they managed. ACM has now begun the process of re-assigning these communities to new Community Managers who are best suited to meet their needs. We look forward to continuing the tradition of outstanding service well into the future.

Thank you and congratulations, Dorothy Roberts and Ron Rims!

Wednesday, November 9, 2016

Highlights of ACM's Fall 2016 Board Member Training Seminar

A full room of Board Members and ACM staff attended ACM's October 26th Legal Seminar, which included a two-part program featuring presentations from special guest attorneys: Justin Cameron and Linda Mericle of Cameron Mericle, P.A., and Ruth Katz of Lerch, Early & Brewer, Chtd.

ACM President and Owner Mel Herzberger opened the event with news of exciting changes on the horizon for ACMHome website users: ACM's new software platform, eUnify, will be launched later in November.

Following the opening remarks, ACM Collections Manager Joanne Allen introduced program guest speakers. 
Pictured from left:  Joanne Allen, Linda Mericle, Ruth Katz, Justin Cameron.
For Part I of the program, Ruth Katz presented the Maryland 2016 Legislative Update with information on Resales Disclosures, Tax Sale and Assessment Collection - Statute of Limitations.*

For Part II of the program, Justin Cameron and Linda Mericle covered the Lien Process, the Lawsuit Process and setup of a Payment Plan. Also included was information on Alternative Collections Options.*
A special word of thanks to event sponsor:

If you were unable to attend our seminar but would like to learn more, we invite you to view our full video of the session, which is available on ACM’s YouTube channel, here:

You may also request a free electronic copy of the seminar reference materials by emailing us at

*Note earlier versions of this posting chronicled Part I and Part II of the program in reverse order. The correction has been made above.

Friday, November 4, 2016

ACM Welcomes a New Association in November

ACM extends a warm welcome to the following association beginning services with us in November:

Richfield Station Village Condominium II
located in Chesapeake Beach, Calvert County

We look forward to representing this association!

Wednesday, November 2, 2016

The AAMC Advantage

Since 2009, ACM has been certified as an Accredited Association Management Company (AAMC), a distinction that sets us apart from the competition. This accreditation is awarded by Community Associations Institute (CAI) - the leading community management trade organization - to management companies with a demonstrated commitment to industry best practices.

An Accredited Association Management Company must demonstrate that its staff has advanced training and certifications sufficient to meet rigorous industry standards. Accordingly, we have launched a training program wherein all Community Association Managers at ACM will attain Certified Manager of Community Associations (CMCA) status by 2018.

In addition to our comprehensive training program, ACM also maintains a staff of highly experienced Community Association Managers, holds all pertinent insurance certificates and complies fully with the CAI Professional Manager Code of Ethics. Each of these factors and more contribute to our active AAMC accreditation.

Our AAMC status means that ACM communities can have confidence in the credibility, experience and expertise of our management services. This accreditation lends us a competitive advantage and guarantees that each of our client communities have well-trained managers who can handle the myriad of responsibilities involved in the business of community management.

To learn more about CAI and the AAMC certification, please visit their website here: