Tuesday, April 12, 2011

Considerable Savings Observed in Reimbursable Administrative Expenses

Beginning January 1, 2010, ACM's integration of accounting, property management and community management software was introduced to our clients via www.acmhome.com. In the first year of usage, administrative reimbursements paid to ACM in 2010 were $64,712.13 less than in 2009, a total savings of 17.9% for associations. Administrative reimbursements include costs such as, postage, copies, storage of paper records, printing and bulk mailings.

The savings recognized has a direct correlation with each associations involvement with the website, www.acmhome.com. A combined effort of both the Board of Directors of the associations and ACM has been necessary to encourage homeowners to register for the website service in order to help the association save additional administrative costs. With the use of the website we are able to store community information electronically online at no cost to the association, communicate with homeowners via the website and email, as well as reduce the administrative reimbursement expenses that were paid in the past.

Along with cutting down on paper usage and promoting ACM's "green" approach to business, our client portfolio increased in 2010 with 23 associations joining us, making the savings much more significant. Opportunity exists for more savings for our clients with the use of direct debit and e-check payments provided at no cost to the association, which eliminates the need for the purchase of coupons or statements. *

Combined, all the features of the website have generated substantial savings for ACM associations. The more homeowners register for www.acmhome.com, the more savings the association will see.

* Administrative reimbursable expenses do not include the cost of coupons or statements.

Thursday, April 7, 2011

Mediation as an Alternative

Conflict within a community association is not unheard of. In fact, it happens more often than one would like to admit. ACM has been introduced to Community Mediation Maryland, founded and incorporated in 1999 by several Community Mediation centers working with the Maryland Mediation and Conflict Resolution Office (MACRO). Today there is a total of seventeen (17) Community Mediation Centers across Maryland that are available to assist community associations with the conflict resolution process. Participants are able to speak their mind, understand each other and reach self-determined agreements to possibly resolve issues before they escalate to legal action.

ACM has had the opportunity to meet with a representative from the Conflict Resolution Center of Baltimore County and is planning on coordinating workshops for employees as well as providing contact and referral information for all community associations. Mediation should be considered as the first step in conflict resolution and dealing with community association legal issues. There is no cost for utilizing this service but more importantly, mediation helps build a stronger community.

To learn more about Community Mediation Maryland and to find a Community Mediation Center that services your area, visit them online at www.MDMediation.org.

ACM Photo Contest


With the spring weather upon us, ACM will be holding a community photo contest!!

This contest will be open to Board members on behalf of the association and all ACM staff members. There will be a 1st, 2nd and 3rd prize winner including recognition on the ACM News Blog.

Pictures of the communities should be submitted to Amanda Lande (alande@communitymanagers.net) by May 20, 2011. If you have any questions, please contact Amanda via email.

** ACM has the right to use all pictures submitted as we see fit on ACM websites and for other promotional material. Selected photos will also be displayed in both ACM offices.

Below are some pictures from previous contest winners.

Scarborough Association:




Coldspring Community Association: