Monday, September 26, 2011

Guerin Assumes Role of Vice President of Property Management

Mr. Robert (Bob) Guerin will be assuming the role of Vice President of Property Management at ACM. Bob joined ACM as a Community Manager in 2004 and has an outstanding 35 years of experience in residential and multifamily property management including the position of Property Manager for Monumental Properties and District Manager and Assistant Vice President for Town and Country Management.

Bob has a Bachelor of Science degree in Business Management from the University of Baltimore and has earned the designation of a Registered Apartment Manager (RAM) from the National Association of Home Builders (NAHB).

Bob will be replacing Tom Flanagan who led our Property Management Department since joining our staff in 2009. Tom intends to return to commercial property management. Congratulations Bob and best wishes Tom!

Friday, September 9, 2011

Administrator of the Month: August 2011

Pictured: Shirley, Michelle, Crislyn, Carolyn, Carol, Heather, Sandra, Juanita. Not Pictured: Amber, Katie, Gail, Robert

The Administrator of the Month for August 2011 is the entire Administrative Department. The full administrative team deserves recognition for the month for doing an amazing job during the Vice President of Client and Administrative Services extended absence.

Thank you for your continued hard work and all that you do!

Congratulations Administrative Department!

Wednesday, September 7, 2011

City Launches New Mobile App for 311

Last week, Mayor Stephanie Rawlings-Blake announced the official launch of Baltimore's new 311 Mobile App. The service allows citizens to report service requests from an iPhone or Android smartphone. The first edition of the mobile app has over fifty different service requests to choose from, including complaints about trash, potholes, graffiti, and malfunctioning traffic signs.

The free smartphone application automatically pinpoints the location of the reported problem by using Global Positioning Satellite technology. Allowing the user to attach a photo and the exact location to the service request will give the City-dispatched crew a better idea of what equipment and tools to bring in order to fix the problem the first time. Reports made to the system can be anonymous, and citizens can track the status of their requests any time with the new mobile app. When the repair is completed, the city will notify the person who reported the issue.

To find the app, users can search for "Baltimore 311" in the App Store or Android Market.

For more information, please CLICK HERE.

Thursday, September 1, 2011

University of Maryland Conducts Research to Develop Class about Community Association Governance

One of ACM's core beliefs is the importance of education for both Board of Directors of community associations and Community Association Management professionals. ACM, in coordination with the University of Maryland Institute for Governmental Service and Research (IGSR), is currently exploring the possibility of advanced leadership training and educational opportunities about community association governance.

University of Maryland researchers began this process by conducting interviews with ACM staff members of all departments to learn more about their roles in the community association governance process and what types of educational developments would assist with their responsibilities. After interviews were finalized, the researchers facilitated three (3) focus group sessions held with board members of ACM associations. These focus groups gave board members the opportunity to discuss with one another their experiences as board members and the types of educational training that would be beneficial in assisting them while performing their voluntary duties.

ACM would like to thank all of the board members that expressed interest in this opportunity and were able to participate. The researchers will be compiling the data they gathered over the course of the last month and it is our hope that a class about community association governance will be developed.

To learn more about the University of Maryland Institute for Governmental Service and Research (IGSR), please CLICK HERE.

ACM Employee Picnic

ACM hosted a picnic for all employees and their families on Friday, August 26, 2011 at Centennial Park in Ellicott City. The weather was beautiful and everyone had the opportunity to socialize with their co-workers and get to know each others family members.

Employees participated in a team building exercise in the morning with lunch provided and games set up in the afternoon.

We would like to send out a big "Thank You!" to everyone who was able to attend and make the day one to remember!